Frequently Asked Questions

The Family subscription is €19.99/year (launch price for life for early adopters — Apple/Google grandfathering). It covers 1 context with up to 20 beneficiaries. InZeWishBox Connect (kid/student side) is free.

15 unlimited days — during the trial you can create multiple contexts, add unlimited beneficiaries, create all the actions you want. After the trial: Family includes 1 context; additional contexts via the Extra context IAP. After 15 days without subscribing, the app switches to read-only. Your data is preserved.

Yes — many parents use it for bonuses on top of pocket money. The app doesn't manage the fixed part, only the gamified extras (chore rewards, behavior points, screen-time bonuses…). You decide whether it replaces your existing system or just complements it.

Each context has its own license. The Family subscription covers 1 context included. To add a 2^nd context (e.g. parent who is also a teacher), you buy the IAP Extra context. This rule prevents abusive use of the app as a multi-family tool under a single license.

The app switches to read-only mode: you can view your history and balances, but you can no longer create or modify actions/beneficiaries/tasks. Buy the Family subscription from the Paywall to resume writing. No data is ever lost.

Three concurrent channels:

• Local Wi-Fi: automatic mDNS discovery on the same network.
• Bluetooth proximity: BLE when devices are within range.
• Blind Cloudflare relay: for cases where devices are on different networks (parent at office, child at home).

The three channels can run simultaneously. Synchronization is end-to-end encrypted — no InZeMobile server sees the content of your data.

By default, yes: a Cloudflare relay is used to enable sync between devices on different networks. But the server sees no content — it routes opaque bytes encrypted with a key only your devices have. You can disable the relay (strictly local mode) in Preferences → Synchronization.

The Cloudflare relay is blind and ephemeral: it routes frames to other devices connected to the same "room" (= context) and archives nothing. If no other device is connected, the frame is lost and will be resent via the bootstrap mechanism on the next reconnection.

Yes — XChaCha20-Poly1305 encryption with a 32-byte context key shared only between your paired devices. Action signatures use Ed25519. All crypto is built on libsodium (open-sourcing planned in P8.5.1, before public release).

You can recover a new master device by re-pairing from a delegate device (Connect) already paired to your context. The paired family network already holds all your encrypted data. If you have no paired delegate and lose your master password, the data is unrecoverable. This is announced clearly at onboarding.

Yes — Preferences → Account → Erase all my data. This action is irreversible and applies to the active context. To erase all your contexts, repeat the operation on each. GDPR-compliant (right to be forgotten).

The crypto module will be open-sourced — planned in P8.5.1, before the public release. A MASVS L2 audit and a bug bounty program are planned at the same time.

For each beneficiary, you choose one of 4 trust levels in the "Connect permissions" option of the beneficiary card:

• None (default): the Connect device can only view its balance and validate/dispute actions you create. It cannot propose anything.
• Approval requested: the beneficiary can propose an action; you accept or refuse it.
• Disputable: the beneficiary's action is validated immediately, you can dispute it within 48 hours.
• Full trust: the beneficiary's action is validated immediately and stays that way.

This is configured per beneficiary, so different children can have different trust levels.

20 beneficiaries per context in the standard Family subscription. For more, you need a Group tier (reserved for B2B uses, coming in v1.5 — SKUs not yet declared on the Play Console).

Yes — from the history, tap the action and then Cancel. The action moves to "Cancelled" status but is never erased — the history remains auditable.

For actions created in Trust mode (validated immediately), the beneficiary has 48 hours to dispute them via their Connect device. After this delay, the action is final (unless explicitly cancelled by the master). See Actions →

Not yet. The Android version was released first (Android 7.0+). iOS arrives in a later phase (P6+ of the implementation plan).

A web app is available in early access at web.inzewishbox.com — see Web version for details and current limitations (P6 in progress: no PWA install, no push, blind Cloudflare relay only). This help site is not the app — it's only the documentation.